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    Legal Agreement

    Beta Program Agreement

    Beta Program Agreement · version 2026-09-30

    1. About this agreement

    This Beta Program Agreement (the "Agreement") is between you and Planadar ("Planadar", "we", "us"). It covers your participation in the Planadar beta-tester program (the "Program"). It adds to, and does not replace, our Terms of Service and Privacy Policy, which also apply whenever you use Planadar. If this Agreement conflicts with the Terms of Service on a Program matter, this Agreement controls.

    By applying you confirm that you are at least 18 years old. If you apply for an organization, you confirm that you have authority to bind it, and "you" then includes the organization.

    2. Applying and being accepted

    Applying does not guarantee a place. We choose participants based on fit with what we are testing, and we may limit the number of participants, waitlist you, or decline an application without giving a reason.

    You have no rights under this Agreement beyond the application until we email you to confirm that you have been accepted. The information in your application must be accurate and complete.

    3. What you receive

    If accepted, we give you free access to the Planadar platform, including the features we make available to beta testers ("Beta Access"), for the period we tell you about (the "Beta Period"). Beta Access is a limited, non-exclusive, non-transferable and revocable right to use the platform.

    • There is no subscription fee during the Beta Period, and no payment card is needed to join.
    • Free access covers Planadar's subscription fees only. It does not cover charges from third parties, including payment-processing fees that Stripe charges on ticket sales, donations and raffle entries. Unless we tell you otherwise in writing, the platform and payment-processing fees described in Planadar's pricing for paid sales still apply.
    • We will email you at least 14 days before Beta Access ends or changes to a paid arrangement. When it ends, your account will continue on the Free plan unless you choose a paid plan, and features or limits above the Free plan may become unavailable. Our notice will say what that means for your events.
    • We may choose to offer beta testers a special rate later, but we are not obliged to.

    4. What we ask of you

    • Use Planadar for real event workflows, in good faith, so that your feedback reflects real conditions.
    • Give us honest feedback: complete a short survey at least once during the Beta Period, and respond within a reasonable time to follow-up questions, including optional calls or interviews.
    • Report bugs and problems promptly, with as much detail as you can.
    • Keep your contact details current.

    Taking part is voluntary and unpaid. If your account is unused, or you stop responding, for an extended period, we may end your Beta Access.

    5. This is pre-release software

    The platform is still being built and tested. It may contain errors, be unavailable at times, change without notice, or lose or corrupt data, and features may be changed or removed. Support is on a best-efforts basis, with no guaranteed response times.

    For that reason, please keep your own copies of anything important (for example, export your attendee lists), and keep a fallback plan for any event where a failure would cause significant harm or cost, such as a paper check-in list. You are responsible for deciding how much to rely on Planadar during the Program.

    6. Your data and your attendees

    • You own your content and event data. You give us permission to host, process and display it as needed to run Planadar and the Program.
    • You are responsible for having the right to provide attendees' personal data, for telling your attendees how it is used, and for getting any consents the law requires.
    • We handle personal data as described in our Privacy Policy. Payments are processed by Stripe, and you must complete Stripe's onboarding to receive payouts; Stripe's own terms apply to that.
    • To evaluate the Program we collect product usage and error information (for example, which features you use and where problems occur). We will not publish findings that identify you or your organization without your permission.
    • When the Program ends, or on your written request, we will help you export your data. We will delete your account data on request, subject to records we must keep by law, as described in the Privacy Policy.

    7. Feedback

    "Feedback" means your ideas, suggestions, survey answers, bug reports and other comments about Planadar. You give Planadar a perpetual, irrevocable, worldwide, royalty-free, transferable licence to use Feedback, in any way and without attribution or payment, including to improve and build our products and services. We have no obligation to act on Feedback. Your own content and event data are not Feedback.

    We will not use your name, logo or quotes in our marketing without your separate permission (an email is enough).

    8. Confidentiality

    "Confidential Information" means non-public information you learn through the Program about unreleased features, designs, roadmaps, pricing, performance, bugs and security issues. You will use it only to take part in the Program, protect it with at least the care you give your own confidential information, and not share it with anyone else, except colleagues and advisers who need to know and are bound to keep it confidential.

    This does not cover information that is or becomes public through no fault of yours, that you already knew lawfully, that you develop independently, or that you receive rightfully from someone else. If the law requires you to disclose something, tell us first where you can.

    • You may say that you are part of the beta program and share your general opinion of Planadar.
    • Please do not publish screenshots, recordings or details of unreleased features without our written permission.
    • If you find a security vulnerability, report it privately to support@planadar.com. Do not exploit it, and do not disclose it publicly until we have fixed it.

    These obligations last during the Program and for two years after it ends.

    9. Acceptable use

    You must follow the Terms of Service. In addition, during the Program you will not:

    • try to get around security or access controls, or test for vulnerabilities without our prior written permission;
    • reverse engineer, copy or resell the platform;
    • deliberately overload the service, or use it to send spam or for unlawful events;
    • share your login with people who are not part of your team.

    10. Ending participation

    You can leave the Program at any time by emailing us. We can end your Beta Access, or the Program itself, at any time, including for breach of this Agreement or inactivity. Where we reasonably can, we will give you at least 14 days' notice; we may act sooner for security, legal or abuse reasons.

    When your Beta Access ends, your right to use the platform as a beta tester ends, and you can export your data for a reasonable period. Sections 7, 8, 11, 12, 13 and 14 continue to apply.

    11. No warranty

    Beta Access is provided "as is" and "as available". To the fullest extent the law allows, we give no warranties of any kind, express or implied, including about quality, reliability, availability, accuracy, fitness for a particular purpose or non-infringement.

    12. Limits on liability

    To the fullest extent the law allows, Planadar and its officers, employees and affiliates are not liable for indirect, incidental, special, consequential or exemplary damages, or for lost profits, revenue, goodwill, data or event costs, arising out of the Program, even if we were told they were possible. Our total liability for any claim relating to the Program is limited to US$100.

    Nothing in this Agreement limits liability that cannot be limited by law, such as liability for fraud or wilful misconduct. Your events are your responsibility, including venues, attendee safety, permits, taxes and refunds to your attendees.

    13. Claims about your events

    To the extent the law allows, you are responsible for claims by your attendees or other third parties that arise from your events, your content, or your breach of this Agreement, and you will cover the reasonable costs we incur as a result.

    14. General

    • We are independent parties. Nothing here creates employment, partnership or agency, and you have no right to compensation, equity or any commitment about future products.
    • We may update this Agreement. We will email you about material changes, and they apply going forward; if you do not agree, you can leave the Program. We record which version you accepted.
    • Notices are sent by email to the address in your application, or to legal@planadar.com for us.
    • The governing law and dispute-resolution terms in the Terms of Service (Delaware law, with mediation and binding arbitration) apply to this Agreement.
    • This Agreement, with the Terms of Service and Privacy Policy, is the whole agreement about the Program. If part of it cannot be enforced, the rest still applies. You may not transfer it without our consent; we may transfer it as part of a merger or sale of the business.
    • Submitting your application with the box ticked is your electronic signature. We record the version, date and time, IP address and browser so that we can show what you accepted.

    15. Contact

    Questions about this Agreement: legal@planadar.com. Questions about the Program: support@planadar.com.

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