Skip to main content
    HomePrivacy Policy
    Your Privacy Matters

    Privacy Policy

    Last updated: July 18, 2026

    Introduction

    Understanding our commitment to your privacy

    Welcome to Planadar. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management platform. Please read this policy carefully to understand our practices regarding your personal data.

    By accessing or using Planadar, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the platform.

    Legal Basis for Processing (GDPR)

    How and why we process your data

    Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

    • Contract Performance: Processing necessary to provide our services (account creation, event registration, ticketing)
    • Legitimate Interests: Analytics, fraud prevention, platform security, and service improvements
    • Consent: Marketing communications, optional features, and analytics cookies (you can withdraw consent at any time)
    • Legal Obligation: Compliance with applicable laws, tax requirements, and legal processes

    Information We Collect

    Personal Information

    We collect information that you voluntarily provide when using our platform, including:

    • Account Information: Name, email address, profile photo, and authentication credentials
    • Profile Data: Job title, company, bio, interests, and social media links
    • Event Data: Event registrations, check-ins, session attendance, and networking connections
    • Communication Data: Messages, discussions, and feedback you provide
    • Payment Information: Billing details for paid features (processed securely through third-party payment processors)

    Automatically Collected Information

    • Usage Data: Pages visited, features used, time spent, and interaction patterns
    • Device Information: Browser type, operating system, IP address, and device identifiers
    • Location Data: Approximate location based on IP address or precise location if you grant permission
    • Cookies and Tracking: Session tokens, preferences, and analytics data

    Data Retention

    How long we keep your data

    We retain your personal data only as long as necessary for the purposes outlined in this policy:

    • Account Data: Retained while your account is active and for 30 days after deletion request to allow for recovery
    • Event Data: Retained for 3 years after the event for analytics and certificate verification
    • Transaction Records: Retained for 7 years as required by tax and financial regulations
    • Support Communications: Retained for 2 years after resolution
    • Analytics Data: Aggregated data may be retained indefinitely; individual data is deleted after 2 years
    • Marketing Preferences: Retained until you unsubscribe or delete your account

    You can request early deletion of your data at any time (see Your Rights section below).

    How We Use Your Information

    We use your information to:

    • Provide Services: Create and manage your account, process registrations, facilitate networking
    • Personalization: Recommend events, suggest connections, and customize your experience
    • Communication: Send event reminders, notifications, and updates about our services
    • Analytics: Understand usage patterns, improve features, and optimize platform performance
    • Security: Detect fraud, prevent abuse, and protect user safety
    • Legal Compliance: Meet regulatory requirements and enforce our terms
    • Marketing: Send promotional communications (you can opt out anytime)

    Data Sharing and Disclosure

    We may share your information with:

    • Event Organizers: When you register for events, organizers receive your registration details
    • Other Attendees: Your profile may be visible to other event participants for networking purposes
    • Service Providers: Third-party vendors who help us operate the platform (hosting, analytics, email services)
    • Business Transfers: In case of merger, acquisition, or asset sale
    • Legal Requirements: When required by law or to protect rights and safety

    We do not sell your personal information to third parties. Any data sharing is done in accordance with this Privacy Policy and applicable data protection laws.

    Data Security and Protection

    We implement industry-standard security measures to protect your information, including:

    • Encryption of data in transit and at rest
    • Secure authentication and access controls
    • Regular security audits and monitoring
    • Employee training on data protection

    While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security practices.

    Your Rights (GDPR & Global Privacy)

    How to exercise control over your data

    You have the following rights regarding your personal data:

    Data Export

    Download all your personal data in a machine-readable format from your Profile Settings.

    Account Deletion

    Permanently delete your account and all associated data from your Profile Settings.

    • Access: Request a copy of your personal data
    • Correction: Update or correct inaccurate information
    • Deletion: Request deletion of your account and data
    • Opt-Out: Unsubscribe from marketing communications
    • Data Portability: Receive your data in a structured format
    • Restrict Processing: Limit how we use your information
    • Object: Object to certain types of data processing
    • Withdraw Consent: Revoke previously given consent at any time

    How to Exercise Your Rights:

    We will respond to all requests within 30 days as required by GDPR.

    Cookies and Tracking Technologies

    We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. Types of cookies we use:

    • Essential Cookies: Required for platform functionality (always active)
    • Analytics Cookies: Help us understand usage patterns (optional)
    • Preference Cookies: Remember your settings (optional)
    • Marketing Cookies: Deliver relevant advertisements (optional)

    You can manage your cookie preferences through the cookie consent banner when you first visit our site, or by adjusting your browser settings.

    International Data Transfers

    Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

    • Standard contractual clauses approved by the European Commission
    • Adequacy decisions by relevant authorities
    • Appropriate technical and organizational security measures

    Children's Privacy

    Planadar is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

    Continued use of Planadar after changes constitutes acceptance of the updated policy.

    Contact Us

    If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

    For data protection inquiries in the EU, you may also contact your local data protection authority.